Communication Best Practices for Leaders You Should Know

First and foremost, a leader’s job is to encourage, motivate and support their team in ways that result in team-work to produce the best possible results in the most efficient manner. One of a leader’s essential skills is communication. It’s through good communication that encouragement, motivation, and support happen. We’ll examine what constitutes the best…

Read More

Why Coaches Should Prioritize their Own Health Too

Lately, we’ve talked about bringing value to others. Helping others achieve more of whatever’s important to them is the fundamental purpose of any productive business. Coaches may focus more on this purpose than almost any other business person. It’s their central purpose in life.For a coach, playing at the top of your game mentally and…

Read More

The Power Behind Honoring Your Time Commitments

When you agree to meet someone at 8:00, how important is it to you to be there at 8:00 and not 8:10, 8:05, or even 8:01? In my last issue, we discussed the value of adding value to others. That also means not taking value from others, or disrespecting them.  Everyone has the same 24…

Read More

The Surprising Benefits of Living Abroad

In this issue, I deviate a bit from my usual theme of teamwork and leadership, and focus on lifestyle. The world has many interesting places to live. Many of them have unique advantages over others and, of course, some disadvantages. If you consider yourself stuck in the country where you were born, or where your…

Read More

The Importance of Mindset in Business and Why It Matters

Recently, I’ve been making an in-depth study of mindset and the importance of mindset in business, as well as in life.  Fixed vs. flexible. Set personality vs. becoming a new person in the future. Who will you be in 5 years? Read on to explore this! What is Mindset? Let’s start with Wikipedia’s definition: “Mindset…

Read More

Why You Should Treat Your Customers with Respect

Many people, including many business leaders and even salespeople, seem to find respect unnecessary or unimportant. Some may even consider it unmanly to be overly concerned with respect. When your prospects and customers know, like and trust you, they’re likely to buy from you. Respect is the quickest route I know to being known, liked…

Read More

How to Respond Effectively to Customer Complaints

Every business has customers, and customers sometimes complain. Whether their complaints are legitimate or their expectations are unrealistic, responding effectively to them is part of doing good business and building your customer base. Continue reading for tips on how to respond to customer complaints. What are Customer Complaints? Some of the customers who buy whatever…

Read More