Posts by John Stevens
Communication Best Practices for Leaders You Should Know
First and foremost, a leader’s job is to encourage, motivate and support their team in ways that result in team-work to produce the best possible results in the most efficient manner. One of a leader’s essential skills is communication. It’s through good communication that encouragement, motivation, and support happen. We’ll examine what constitutes the best…
Read MoreJohn Stevens’ Success Story: As Chief Pilot, Business Coach and Copywriter
At the outset, I’ll explain that while I’m quite proud of this story, I’m telling it as an example of the work I could do for you, as my business coach client. My purpose is not to blow my horn but to show you how I can blow your horn for you. The story revolves…
Read MoreWhy Coaches Should Prioritize their Own Health Too
Lately, we’ve talked about bringing value to others. Helping others achieve more of whatever’s important to them is the fundamental purpose of any productive business. Coaches may focus more on this purpose than almost any other business person. It’s their central purpose in life.For a coach, playing at the top of your game mentally and…
Read MoreThe Power Behind Honoring Your Time Commitments
When you agree to meet someone at 8:00, how important is it to you to be there at 8:00 and not 8:10, 8:05, or even 8:01? In my last issue, we discussed the value of adding value to others. That also means not taking value from others, or disrespecting them. Everyone has the same 24…
Read MoreAdding Value to Others: That is the True Definition of Success
Everybody loves a contributor, and no one likes a sourpuss. Which will you be? How often do you consider what value you bring to whomever is in front of you? My personal mission statement, which I recite during my morning and evening routines and consider often during the day, is: “I add value to every…
Read MoreThe Surprising Benefits of Living Abroad
In this issue, I deviate a bit from my usual theme of teamwork and leadership, and focus on lifestyle. The world has many interesting places to live. Many of them have unique advantages over others and, of course, some disadvantages. If you consider yourself stuck in the country where you were born, or where your…
Read MoreUnderstanding the Concept of Future Self and Its Effects
Last month, we considered the value of a growth mindset in preference to a fixed mindset. We’ll take that one step further now and explore a recent revolution in psychology. What makes you the person you are now? Who were you a year ago? Who will you be a year from now? What is Future…
Read MoreThe Importance of Mindset in Business and Why It Matters
Recently, I’ve been making an in-depth study of mindset and the importance of mindset in business, as well as in life. Fixed vs. flexible. Set personality vs. becoming a new person in the future. Who will you be in 5 years? Read on to explore this! What is Mindset? Let’s start with Wikipedia’s definition: “Mindset…
Read MoreWhy You Should Treat Your Customers with Respect
Many people, including many business leaders and even salespeople, seem to find respect unnecessary or unimportant. Some may even consider it unmanly to be overly concerned with respect. When your prospects and customers know, like and trust you, they’re likely to buy from you. Respect is the quickest route I know to being known, liked…
Read MoreHow to Respond Effectively to Customer Complaints
Every business has customers, and customers sometimes complain. Whether their complaints are legitimate or their expectations are unrealistic, responding effectively to them is part of doing good business and building your customer base. Continue reading for tips on how to respond to customer complaints. What are Customer Complaints? Some of the customers who buy whatever…
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