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Effective Leaders Have These 8 Traits In this issue we’ll examine traits of effective leaders, with a particular view to millennials and leaders of millennials. Kimberly Fries, herself a millennial, reports that younger people entering the world of work, more than ever, commonly change jobs several times early in their careers. The days of…Read More
When you call a company’s customer service number or, worse, their sales line, how do you like it if you have to go through multiple automated menus and then wait on hold for ten minutes or longer? Does it encourage you to do more business with them? How do you feel about recommending such a…Read More